![]() For example, Kaspersky Internet Security. If you require customer service, proceed to the paid version of a Kaspersky application. Describe your issue in detail and attach the received file. Make sure that there is no topic on the Forum describing your issue.Copy the file containing the hardware information from the USB drive.To confirm saving the file, select Yes and press Enter.To confirm selecting a directory, select ОК and press Enter. To enter a directory, press the space bar twice. Select a directory in which to write the file containing the hardware information using the up and down arrow keys.You can copy many files at a time and ventoy will give you a boot menu to. With ventoy, you dont need to format the disk over and over, you just need to copy the ISO/WIM/IMG/VHD (x)/EFI files to the USB drive and boot them directly. Select the USB drive from the list, then select OK and press Enter. Ventoy is an open source tool to create bootable USB drive for ISO/WIM/IMG/VHD (x)/EFI files.Connect a USB drive, select OK and press Enter.Using the Tab key, select Save and press Enter.Select a language for the graphical interface and press Enter on the keyboard.Press Esc on the keyboard when the message “Press Esc to load Kaspersky Rescue Disk” appears.Start the computer with Kaspersky Rescue Disk.To determine the cause of the error, you will need to provide information about your computer's hardware. You can look up your problem on our Forum or create a new topic with a detailed description of the issue. Kaspersky Rescue Disk can be launched via a PXE network (Preboot Execution Environment). The Kaspersky Rescue Disk scanner has a reasonable range of antivirus scanning options, including individual folder scanning, startup objects, system drive, and fileless objects. It might be because your computer’s hardware is not supported. Kaspersky Rescue Disk The Kaspersky Rescue Disk is one of the best bootable antivirus disks, allowing you to scan an infected machine easily. To launch Kaspersky Rescue Disk via network: Download Kaspersky Rescue Disk image. In this case you do not need local data storages: hard drives or USB drives. When you start your computer with Kaspersky Rescue Disk, graphic mode doesn’t work. Kaspersky Rescue Disk can be launched via a PXE network (Preboot Execution Environment). Kaspersky Security Cloud, Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security, Kaspersky Small Office Security or Kaspersky Free, go to the General section and make sure that the Use Advanced Disinfection technology.Īdvanced Disinfection technology will be enabled.For scanning the Windows operating system, you can use Kaspersky Virus Removal Tool 2020 or Kaspersky Virus Removal Tool 2015.Kaspersky Basic, Standard, Plus or Premium, go to Performance settings → PC resource consumption and make sure the checkbox Use Advanced Disinfection technology is selected.To learn how to open the main application window, see this article. To enable the Advanced Disinfection technology: Kaspersky Basic, Standard, Plus, Premium Empty Recycle Bin, Recycle Bin is part of the hard drive and keeps all the temporary deleted files.Double-click and launch fixgt2. You can use Kaspersky Rescue Disk for scanning and disinfecting infected computers that cannot be disinfected using other methods (for example, with anti-virus applications). Extract Kaspersky-Bootable-Rescue-Disk.zip downloaded above, and Copy kavrescue2008.iso downloaded in step 1 to to the newly extracted GentooUSB folder as shown below. See instructions in Online Help for your Kaspersky application: Rescue Disk is a copy of the Kaspersky Rescue Disk application stored on a removable drive (CD or USB device). Starts the system without the malicious code.Runs a scan of startup objects and removes the malicious code.Blocks the creation of new executable files.Blocks the creation of new files in startup folders. ![]() Blocks any startup-related changes to the System Registry.Blocks the launch of any new processes in the system.If such malicious code is detected, the Advanced Disinfection technology does the following: This feature fights against malicious programs that are running on the computer and preventing anti-virus software from removing them. Kaspersky applications use the Advanced Disinfection technology for eliminating active infections. If the issue persists, contact Kaspersky customer service. If the one of the solutions above helped, after successful installation of a Kaspersky application run a full virus scan. Delete the remaining files of earlier versions of the application.Uninstall an incompatible antivirus solution and try installing a Kaspersky application once again.There are files of earlier Kaspersky application versions remaining on your computer.Another antivirus solution is installed on your computer.Your computer is currently infected with malware which prevents the installation.Your computer may be infected by viruses. Active infection: Failed to install a Kaspersky application.Nothing happens when you run the installer. The following errors may occur during installation of a Kaspersky application:
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